Privacy Policy

This Privacy Policy outlines how Milky Way, licensed by the Anjouan Gaming Board, collects, uses, discloses, and protects personal data in compliance with applicable data protection and gambling regulatory standards in Australia. By using the services provided by Milky Way, users agree to the collection and use of their information as described in this policy.

Data Collection

Milky Way collects a variety of personal data to provide its online casino services effectively. The types of data collected include, but are not limited to:

• Registration data, including name, address, date of birth, and contact information
• Payment details, including credit card information and bank account details
• Technical logs, such as IP addresses, browser types, and device information
• Cookies and tracking technologies that enhance user experience and platform functionality

Purpose of Data Usage

The personal data collected by Milky Way is used for several key purposes, including:

• Account management to facilitate user registration, login, and maintenance of user accounts
• Marketing communication to inform users about new games, promotions, and updates
• Anti-fraud checks to ensure the integrity of the gaming environment and prevent fraudulent activities
• Compliance with Anti-Money Laundering (AML) regulations to identify and report suspicious activities
• Know Your Customer (KYC) procedures to verify the identity of users, ensuring a safe and secure gaming experience

Data Sharing

Milky Way may share personal data with third parties under specific circumstances, including:

• Disclosure to payment providers to process transactions securely and efficiently
• Sharing with verification partners to complete KYC procedures and ensure compliance with regulatory requirements
• Communication with regulatory authorities as mandated by law to ensure compliance with gambling regulations

User Rights

Users have specific rights regarding their personal data under applicable data protection laws, including:

• The right to access personal data held by Milky Way to understand what information is collected and how it is used
• The right to request deletion of personal data when it is no longer necessary for the purposes for which it was collected
• The right to restrict processing of personal data in certain circumstances, allowing users to limit how their information is used

Cookie Policy

Milky Way utilizes cookies and similar tracking technologies to enhance user experience and improve platform performance. The types of cookies used include:

• Essential cookies that are necessary for the operation of the website and enable users to navigate and use its features
• Analytical cookies that collect information about how users interact with the platform, helping to improve functionality and user experience

Users can manage cookie preferences through their browser settings. However, disabling certain cookies may affect the functionality of the platform.

Data Security

Milky Way is committed to ensuring the security of personal data. The platform implements appropriate technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information. These measures include encryption, firewalls, and secure server environments.

Data Retention

Personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal and regulatory obligations. Once the data is no longer needed, it will be securely deleted or anonymized.

Changes to the Privacy Policy

Milky Way reserves the right to update this Privacy Policy at any time. Users will be notified of any significant changes through the platform or via email communication. Continued use of the services after changes to the policy indicates acceptance of the revised terms.

Contact Information

For any questions or concerns regarding this Privacy Policy or the handling of personal data, users are encouraged to contact the support team. The support team is available to assist with inquiries related to data protection and privacy matters.

This Privacy Policy is designed to ensure transparency in the collection and use of personal data, reinforcing Milky Way’s commitment to protecting the privacy and security of its users while providing a responsible gaming environment.